FAQ

We specialise in a curated selection of high-quality perennial plants and fruit trees. Our menu includes everything from beautiful flowering perennials like Anemone, Echinacea, and Lupin to productive fruit trees such as Apple, Apricot, Cherry, Citrus, Fig, Peach, and Pear trees, as well as soft fruit plants like Blackberry, Blueberry, Currants, and Gooseberry.

Absolutely! We cater to gardeners of all experience levels. Our plants are nurtured by British gardening specialists to ensure they are healthy and robust upon dispatch. Furthermore, each order includes a detailed care guide tailored to your specific plants to help them thrive in your garden.

We accept all major credit and debit cards, including Visa, MasterCard, and JCB. We also offer the convenience of paying via PayPal for a secure and quick checkout experience.

While creating an account allows you to track your order history and saves your details for faster future checkout, it is not mandatory. You can check out as a guest.

We are proud to share British gardening excellence across the globe! However, we are currently unable to deliver to Asia and a few other remote areas due to complex international phytosanitary regulations.

We offer two convenient shipping methods to get your plants to you safely:
Standard Shipping (DHL/FedEx): £12.95. Your order will arrive within 10-15 days after dispatch. This option includes tracking.
Free Shipping (EMS): For orders over £50. Your order will arrive within 15-25 days after dispatch.
Please note that all orders are carefully prepared and packaged at our nursery, which takes 1-2 working days before dispatch.

Our team of experts packages each order with the utmost care. We ensure plants are healthy and well-watered before shipment. Root systems are protected with specialised packaging to prevent damage and ensure they arrive at your door in perfect condition, ready for planting.

We guarantee the quality of our plants. If you are not completely satisfied with your order, please contact our friendly customer support team at [email protected] within 15 days of receiving your plants. We will be happy to guide you through the return process or address any concerns you may have about your plants’ health.

Upon arrival, carefully unpack your plants and give them a drink of water if the soil feels dry. It’s best to acclimate them to their new environment gradually for a day or two before transplanting them into your garden or a larger pot. This helps reduce transplant shock and ensures successful establishment.