Dear Gardening Enthusiast,
At Garden Plant Shop, we understand that the journey from our nursery to your garden is a crucial part of your gardening success. That’s why we’ve crafted a delivery service that’s as reliable and nurturing as the plants we provide. Whether you’re adding a delicate Anemone to your flower beds or planting a robust Apple Tree for future harvests, we ensure your green companions arrive in perfect condition, ready to thrive in your care.
Our Delivery Options
To cater to our global community of gardeners (excluding Asia and a few remote areas), we offer two convenient shipping methods:
1. Standard Shipping
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Cost: £12.95
Ideal for those eager to get their plants into the soil promptly. Our standard option provides tracking and careful handling.
2. Free Shipping
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Cost: Free for orders over £50
Perfect for patient gardeners planning larger projects. Enjoy complimentary delivery on substantial orders of our Perennial Plants or Fruit Trees.
Please Note: All orders are lovingly prepared and carefully packaged at our nursery in Brighton & Hove. This process takes 1-2 working days before dispatch. Delivery times are estimates and may vary slightly depending on your location and customs procedures.
From Our Nursery to Your Garden
Our team handles each plant with the expertise you’d expect from British gardening specialists. Before shipment, we ensure:
- Plants are healthy, well-watered, and pruned if necessary
- Root systems are protected with appropriate packaging
- Orders include detailed care guides tailored to your specific plants
Whether you’re cultivating the bold spikes of Lupin, the tranquil shades of Hosta, or the sweet harvest of Cherry Trees, we guarantee your plants will arrive in excellent condition.
International Delivery
While our roots are firmly in Brighton & Hove, we’re proud to share British gardening excellence across the globe (excluding Asia and certain remote areas). Our international shipping protocols meet all necessary phytosanitary standards, ensuring safe and compliant plant delivery to your country.
Returns & Guarantee
We stand behind the quality of our plants. If you’re not completely satisfied with your order, please contact our customer support at [email protected] within 15 days of receipt. We’ll happily guide you through the return process or address any concerns about your plants’ health.
Gardening Tip: Upon arrival, carefully unpack your plants and give them water if needed. Acclimate them to their new environment gradually before transplanting to ensure successful establishment.
Thank you for trusting Garden Plant Shop with your gardening journey. We’re committed to ensuring your delivery experience is as rewarding as the gardening itself.
Happy Planting!
The Garden Plant Shop Team